Voices from Our Community

Voices From Our Community brings together the words and experiences of the people, partners, and organizations who walk alongside Health Solutions West every day. This page highlights heartfelt reflections and messages of support that speak to the impact of compassionate care, collaboration, and shared commitment to whole‑person health.

Each voice represents a unique perspective – from community partners to advocates – offering insight into how Health Solutions West strengthens lives, builds trust, and supports wellbeing across our region. Together, these stories reflect the values that guide our work and the meaningful relationships that make our mission possible.

We invite you to read, reflect, and learn from the voices that help shape our community and inspire the work we do.

"We have been consistently pleased with the quality of the clinical team provided and strong cooperation at the program and leadership level. We value our partnership and appreciate the essential role Health Solutions West continues to play in advancing behavioral health responses in our community."
Jami Hayes - Executive Director, YouthZone
"Health Solutions West and Hans are exceptional partners in serving our community. Whether supporting individuals experiencing homelessness or those struggling with substance use disorders, their team consistently demonstrates compassion, expertise, and reliability. They are always available to help guide us toward the best decisions for our patients and play a critical role in streamlining the emergency and involuntary commitment process. We are proud to partner with Health Solutions and deeply appreciate their ongoing commitment to patient-centered care and community well-being."
Jessica Menu, BSN, RN - Director of Emergency Department, Grand River Hospital
"Health Solutions West has served as our behavioral health provider since 2019 and has been instrumental in helping us meet our program goals. Their partnership has strengthened our community response to behavioral health needs and has directly contributed to meaningful systems-level change."
Jordana Sabella - Director, Pitkin County Public Health
"HSW's commitment, professionalism, and genuine desire to serve the community has made a meaningful impact on the Latino community. By helping individuals obtain their driver's licenses, HSW is contributing to greater independence, employment opportunities, and overall stability for many families and individuals."
Silvia Ramos - Driver Instructor, In and Out Driving School
"I am pleased to recognize Health Solutions West for their ongoing partnership and meaningful impact within our community. For the past five years, Health Solutions West has served as our behavioral health safety net partner, playing an instrumental role in helping us meet the needs of youth and families across the Western Slope who are struggling with substance use and mental health challenges."
Amanda Vaughn - Family Resource Coordinator, Garfield Re2 School District
"Over the past three and a half years, I have responded to every mental health–related call that has occurred during my shift. Through this work, I have had the opportunity to work closely with Health Solutions West’s Mobile Crisis Team. I have consistently observed the professionalism, knowledge, and dedication that their co-responders bring to each call. Most notably, their compassion stands out long after the call has concluded. They are always willing to remain on scene for as long as needed and routinely go above and beyond to help individuals access resources that extend beyond mental health support."
Dawn Smith - Mental Health Response Deputy, Routt County Sheriff's Office
“Thanks to Health Solutions West, Veronica has been a much needed safe space for our mutual clients. They so look forward to seeing Veronica and speak highly of her patience, calming presence, and gentle encouragement. She is a delight to collaborate with across agencies, as well. She offers actionable, daily coping strategies and will go above and beyond for her patients. Veronica has a profound understanding of trauma and translates those complexities to patients, families, and treatment teams into practical and manageable strategies. Health Solutions West has made Veronica’s personalized services accessible for many Eagle County residents and MVDS participants. We’re forever grateful!”
Dail Edinger - Assistant Director, Eagle and Lake County
"I am please to recognize Health Solutions West for their ongoing partnership and impact within our community... through our partnership, we have been able to reduce the number of people with mental health and substance use challenges stressing our systems, helping to divert individuals toward more appropriate care and treatment."
Tom Jankovsky - Chairman, Garfield County Board of County Commissioners
"For many years the Granby Police Department has had a close relationship with our local mental healthcare office, currently known as Health Solutions West. The institution provides an invaluable service to our eclectic community and to the Granby Police Department. Access to mental healthcare would be virtually nonexistent without the valuable services provided by Health Solutions West. In our rural semi-resort community, there are many clients who would be lost without the services provided by the caring staff at Health Solutions West."
Andrew Sidener - Interim Chief, Granby Police Department